Shipping policy

At Dentistsity, we are committed to delivering your orders efficiently and reliably. Please review our comprehensive shipping policy to understand our process and expectations.

• All orders are processed within 1–2 business days.

• Orders placed on weekends or public holidays will be processed on the next business day.

We offer the following shipping options:

2. Expedited Shipping

• Delivery time: 2–4 business days

• Cost: Calculated at checkout.

3. Express Shipping

• Delivery time: 1–2 business days

• Cost: Calculated at checkout.

• We ship to most countries worldwide.

• Delivery times for international shipments typically range from 5-21 business days, depending on the destination.

• Customers are responsible for any additional customs duties, taxes, or import fees. These charges vary by country and are not included in the shipping cost.

• Once your order has shipped, you will receive a confirmation email containing your tracking number and a link to monitor your shipment’s progress.

• Please allow up to 24 hours for the tracking information to update.

• To ensure successful delivery, please verify that your shipping address is complete and accurate at checkout.

• Dentistsity cannot be held responsible for delays or delivery issues resulting from incorrect or incomplete address information.

• If your shipment is lost, delayed, or arrives damaged, please contact our Customer Support team within 7 business days of the expected delivery date.

• We will investigate the issue promptly and, where applicable, arrange for a replacement or refund.

• We offer free standard shipping for orders over £35 within United Kingdom.

• This promotion applies to qualifying orders before taxes and discounts.

• For international shipments, any customs fees, duties, or taxes imposed by the destination country are the responsibility of the recipient. Dentistsity is unable to estimate or cover these additional costs.

If you have questions or concerns about shipping, please reach out to our Customer Support team:

• Email: support@dentistsity.com

Thank you for choosing Dentistsity. We are dedicated to delivering your products swiftly and securely, ensuring a positive shopping experience.